GEMMA – Emergency Management System

EMS Cover web

Emergency services receive many calls each day and lives depend on the speed and effectiveness of their response. When lives are at stake, you need an integrated solution capable of bringing together data, people and resources smoothly and quickly to manage complex situations.

GEMMA is the Atos specialized emergency management solution designed to help Public Safety Answering Points (PSAP) and Emergency Response Organizations (ERO) deliver on their commitment to protect citizens and keep society safe.

Improved prioritization

GEMMA call taking and handling center helps operators prioritize calls according to specific criteria and deliver the most appropriate response based on the nature of the incident and also the geographic location. GEMMA helps staff cope not just with everyday accidents and emergencies but also major sporting or cultural events, disasters and routine non-urgent transportation tasks.

High interoperability


GEMMA coordinates the complex mix of resources and systems that make up emergency response networks and ensures they function as a single unified platform with standardized processes, optimized decision-making and unhindered information flows.

Between actors

The sophisticated command, control and communications capabilities integrated in GEMMA allow operations and resources to be monitored in real-time and permit, for example, vital signs data taken at the scene of an accident to be transmitted to the waiting hospital before the patient has arrived.

GEMMA is the end-to-end solution for emergency management that optimizes resources, reduces response times and, most importantly, saves lives.